Your privacy is our absolute priority. At kiss99, every piece of information you provide is handled responsibly, stored securely and never shared without your consent. This Privacy Policy clearly explains how we collect, use and protect your personal data.
This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
Six core data protection principles we uphold every day for all users in Malaysia
All data transmitted between your device and kiss99 servers is protected by 256-bit SSL encryption — the same security technology used by leading banks in Malaysia and around the world.
Your personal data is accessible only to designated staff with a legitimate business need who have completed data protection training. Internal access is regularly audited.
Kiss99 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes without your explicit consent.
You have the full right to access, correct, transfer, or delete your personal data. All personal data requests are processed within 14 working days.
We clearly explain the types of cookies used, their purposes, and how to manage them. You can control your cookie settings through your browser at any time without affecting the platform's core functionality.
Kiss99 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation, ensuring your rights as a Malaysian user are upheld.
Kiss99 collects various types of personal information in three main circumstances — when you register an account, while you use the platform, and through automated technology. Below is a full description of each category of information we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, ID number. | Account verification & KYC |
| Relationships | Email, phone number | Communications & Notifications |
| Finance | Bank details, transaction history | Processing deposits & withdrawals |
| Technical | IP address, device type | Security & Fraud Prevention |
| Behaviour | Gaming history, betting records | Experience personalisation & compliance |
Every piece of information we collect has a clear and lawful purpose. kiss99 uses your personal data for the following purposes:
Kiss99 processes your personal data on valid legal grounds as set out under Malaysia's Personal Data Protection Act 2010 (PDPA):
Kiss99 does not sell or disclose your personal data to third parties except in the limited situations described below. All data sharing is carried out with strict controls and safeguards:
We share data with third-party service providers who help us operate the platform, including FPX payment processors, e-wallet providers, cloud service providers, and game software providers. All such providers are bound by strict confidentiality agreements and may only use your data for the specified purposes.
Kiss99 may disclose your information to government authorities, law enforcement agencies, or regulatory bodies when required by Malaysian law or a valid court order. In such situations, we will notify you where permitted by law.
Protecting your personal data from unauthorized access, loss, or misuse is Kiss99's top priority. We implement multiple layers of technical and organizational security, including:
While we take all reasonable precautions, no security system is entirely infallible. In the event of a data breach that may affect your rights, we will notify you and the relevant authorities within the timeframe required by law.
Kiss99 uses cookies and similar tracking technologies to enhance your experience on the platform and collect analytical information that helps us improve our services. The following are the types of cookies we use:
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login sessions and security | Session only |
| Preference Cookies | Saving your language settings, theme and platform preferences. | 1 year |
| Analytics Cookies | Collecting anonymized usage data for platform performance analysis. | 90 days |
| Security Cookies | Detecting suspicious activity and protecting against cyberattacks. | 30 days |
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain functions of the kiss99 platform. For more information on managing cookies in popular browsers, please refer to your browser's help documentation.
Kiss99 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. The following are our data retention guidelines:
When data is no longer needed, kiss99 ensures it is securely deleted or anonymised using methods that prevent recovery.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by kiss99:
Kiss99 respects and facilitates the exercise of all your personal data protection rights.
You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 14 working days.
If your personal data is inaccurate or incomplete, you have the right to request a correction or completion at no charge.
You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.
You have the right to object to the processing of your data for direct marketing purposes. Your objection will be enforced immediately.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider of your choice.
Under certain circumstances, you may request that we restrict the processing of your data while a dispute or request is being resolved.
In operating the kiss99 platform, some of your personal data may be transferred to, stored in, or processed in countries other than Malaysia. This includes servers hosted in the Asia-Pacific region to ensure optimal platform performance and stability for users in Malaysia.
Any international data transfers are carried out with adequate safeguards, including data transfer agreements that meet PDPA standards and the use of internationally recognised protection mechanisms. We ensure that your data receives a level of protection equivalent to that provided in Malaysia, regardless of where it is processed.
The kiss99 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Should we discover that a minor's personal data has been collected without our knowledge, we will take immediate steps to delete that information and close the associated account.
Kiss99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes in the services we offer. When we make material changes, we will:
Your continued use of the kiss99 platform after an updated Privacy Policy is published constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the kiss99 privacy team is ready to assist. We are committed to addressing every enquiry seriously and within a reasonable timeframe.
For formal requests regarding data protection rights under the PDPA, please clearly state the type of request and include sufficient proof of identity so we can process your request accurately and securely. All requests will be processed within 14 working days.